Cookie Policy

This Cookie Policy explains how Ainovus Pte. Ltd. ("Ainovus", "we", "us" or "our") uses cookies and similar technologies on our website (ainovus.ai) and the Ainovus app, and the choices available to you. It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow a site to recognise your device, remember your preferences, and understand how the site is used. Similar technologies include local storage, pixels and SDKs used within our app.

2. The cookie categories we use

We group cookies and similar technologies used on our website and app into the following categories:

• Strictly necessary — required for the website and app to function, such as remembering your cookie consent choice and keeping the site secure. These cannot be switched off.
• Functional — remember your preferences, such as language or previously viewed content, to improve your experience.
• Analytics & performance — help us understand how visitors use our website and app, such as pages viewed and time spent, so we can improve our content and services.
• Third-party — set by embedded services we rely on, such as Google Fonts (to serve web fonts) and WhatsApp (for our chat button), which may process limited technical data under their own privacy policies.

We do not currently use cookies for third-party advertising or ad targeting.

3. Your consent

When you first visit our website, you'll see a cookie banner where you can choose Accept all to allow the cookie categories described above, or Reject to limit us to strictly necessary cookies only. Your choice is remembered on your device so we don't ask again on future visits, until you clear your browser storage or update your preference.

4. Managing cookies in your browser

In addition to the choice offered in our cookie banner, most browsers let you control cookies through their settings, including deleting existing cookies and blocking new ones. Restricting cookies may affect the functionality of our website or app.

5. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, or for legal or regulatory reasons. The "Last updated" date at the top of this page indicates when it was last revised.

6. Contact us

If you have questions about this Cookie Policy, please contact us:

• Email: general@ainovus.ai
• Support: tech@ainovus.ai
• Phone: +65 9663 6883
• Office: 138 Cecil Street, #06-01 Cecil Court, Singapore 069538